Frequently Asked Questions
How long is each Spanish class?
Each live online class at energyrforce runs for 60 minutes. This duration provides enough time for interactive practice, grammar instruction, vocabulary building, and conversational activities while maintaining focus and engagement throughout the session.
How many students are in each class?
We limit our group classes to a maximum of eight students. This small class size ensures personalized attention from the instructor, plenty of speaking opportunities for each student, and a supportive learning environment where everyone feels comfortable practicing Spanish.
Do I need any prior Spanish knowledge to start?
No prior Spanish knowledge is required for our A1 beginner courses. We welcome complete beginners and design our curriculum to make Spanish accessible for adults starting from scratch. If you have some previous experience, we offer a free placement test to find your ideal starting level.
What equipment do I need for online classes?
You'll need a computer, tablet, or smartphone with a stable internet connection, a webcam, and a microphone or headset. We recommend using a desktop or laptop for the best learning experience. Our platform works with all modern browsers and requires no special software installation.
Can I choose my class schedule?
Yes, energyrforce offers flexible scheduling with classes available throughout the day and evening to accommodate different time zones and work schedules. When you enroll, you can select from available time slots that work best for you. We also allow schedule changes with advance notice.
Are all teachers native Spanish speakers?
All our instructors are native Spanish speakers with professional teaching qualifications and experience teaching Spanish as a foreign language to adults. They bring authentic language skills, cultural insights, and passion for helping Australian learners achieve their Spanish goals.
How long does it take to become fluent?
The timeline to fluency varies based on your starting level, learning pace, and practice outside of class. Generally, students progress through one level every three to four months with consistent attendance and study. Reaching conversational fluency typically takes 12 to 18 months of regular learning.
What happens if I miss a class?
If you notify us at least 24 hours in advance, you can reschedule your class to another available time slot within the same month. All live classes are recorded and available for review, so you can catch up on missed material even if you cannot attend a makeup session.
Do you offer certifications?
Yes, upon completing each level, you receive a certificate of completion from energyrforce. Our curriculum aligns with international Spanish proficiency standards, and we offer preparation courses for official certifications like DELE that are recognized worldwide for academic and professional purposes.
What is your refund policy?
We offer a satisfaction guarantee. If you're not happy with your first four classes, we'll provide a full refund. For longer packages, refunds are available on a prorated basis for unused classes if you cancel within the first month. Please review our full return policy for complete details.
Are learning materials included?
Yes, all digital learning materials are included in your course fee. This includes textbooks, workbooks, vocabulary lists, grammar guides, audio files, and access to our online learning platform with interactive exercises and additional resources.
Is there an age requirement?
Our courses are designed specifically for adult learners aged 18 and over. We focus on teaching methods, topics, and cultural content that resonate with adult interests and learning styles, creating an environment where mature students feel comfortable and engaged.